SHIPPING & DELIVERY

  • Delivery will be carried out as soon as we can process your order, normally within 5 business days of ordering. All customer orders are carefully wrapped to ensure that products arrive safely and undamaged.

  • Delivery times vary by location but typically range from 5-7 business days.

  • We are not responsible for delays caused by the courier or external factors.

  • Due to high shipping costs, we currently only deliver within New Zealand. If you have a specific request for an international shipment, get in touch and we’ll see what we can do!

Cartoon drawing of a yellow, cloud-like shape with a crescent moon face peeking out.

Cartoon drawing of a yellow, cloud-like shape with a crescent moon face peeking out.

REFUNDS & RETURNS

  • We do not accept returns on alcohol unless the product is damaged or incorrect.

  • If you receive a damaged or incorrect order, please contact us within 7 days with photos of the issue.

  • Refunds or replacements will be processed at our discretion.